The Flag Shop London
Welcome to The Flag Shop

If you are looking for something and can’t find it, please message us here.

Terms & Conditions

  • Your order will be shipped by The Flag Shop in your territory, which is determined by postal code. You will receive an email notification after placing your order which will advise you of which Flag Shop is looking after your order. If you wish to find out prior to placing your order which Flag Shop will be servicing you, please call 1-800-663-8681 or email info@flagshop.com. When contacting us by email, please provide your postal code.
  • Prices are in Canadian Dollars.
  • Prices are subject to change without notice before acceptance of your order. If there are price changes, you will be contacted prior to your order being shipped.
  • Prices are NET and do not include federal and provincial taxes. In Canada, PST, GST and HST, where applicable, are extra.
  • Orders are FOB The Flag Shop. Shipping charges are extra. To make special shipping arrangements, please contact The Flag Shop handling your order.
  • International and US orders are shipped from our Head Office in Vancouver, BC. Duty and brokerage fees, if applicable, will be charged directly to you by the carrier.
  • Loss or damage of goods while in transit is the responsibility of the carrier.
  • Defective goods must be reported to The Flag Shop that handled your order within 15 days of receipt of shipment.
  • The Flag Shop cannot be held responsible for delays caused by strikes, fires, accidents, material storages, carrier delays or other causes beyond our control. We will notify you immediately of any delays.
  • Each Flag Shop location has its own policy for returns and refunds. Returns and exchanges are only possible through the location which handled your order. For more information, please contact The Flag Shop that serviced you.
  • Custom orders, special orders, and custom modifications are generally non-refundable but please contact The Flag Shop that serviced you for more information.

If you have any concerns about the service you have received by a specific Flag Shop location, and are unable to resolve this issue with this location, please contact Susan Braverman, President at The Flag Shop’s Head Office in Vancouver, at 1-800-663-8681 or vancouver@flagshop.com.

Dear Valued Customer,

We are excited to announce that Flag Shop Toronto has merged with Flag Shop London to better serve your needs! As part of this transition, we have closed our Toronto location and will now operate exclusively out of our retail location in London:

Flag Shop London – 150 Exeter Road, London, Ontario, N6L 1G9

To make your shopping experience even more convenient, we’ve launched a brand-new website:

🌐 www.newflagshop.com

On our website, you can: Browse our full range of products, Place orders online with ease, Stay updated on the latest collections and promotions.
We’re also pleased to let you know that Lily will be working with us during this transition to ensure a smooth and seamless experience for our valued customers.

For custom products or general inquiries, feel free to contact us:

📧 info@londonflagshop.com | 📧 flagshoptoronto@gmail.com

📞 519-652-2256 | 416-736-3524 

We look forward to continuing to serve you with the same quality and care you’ve come to expect. Thank you for your ongoing support!

Warm regards,

The Flag Shop Team

www.newflagshop.com | info@londonflagshop.com | 519-652-2256